Shipping Policy clarifies the following matters:
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General shipping rules: under this, the general rules regarding shipping can be included.
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Cost of shipping: the rules regarding shipping costs will be around Rs 89-450 depending on weight and priority. Standard shipping cost INR Rs 89.
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Shipping updates: The customers will be updated about the shipping status of the products ordered via email or dm.
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Shipping time: the normal shipping time taken to deliver the products will be 7-42 days since its made to order based.
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Local delivery: instant local delivery options will be covered for regions around Northeast INDIA.
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International shipping: international shipping rules, Almost all regions are covered, cost of shipping would be Rs 1000-5000, the time required for shipping is 14-60 days, etc. .
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Missing or lost products: when the customer does not receive the ordered products due to unavoidable circumstances or some misfortunate incidents. The team will acknowledge the issue and refund if it is genuine reasons or else we will follow the STRICTLY NO REFUND RULES
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Changes to this Policy: the customers will be informed that the website reserves the right to modify the terms of this policy at any time without any notice.
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Shipping & Delivery Policy
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 3-14 Days days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. P7 INDIA is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 21-42 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on p7allure@yahoo.com
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Return and refund policy.
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STRICTLY NO CANCELLATION OR REFUND POLICY.
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Eligibility:
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Merchandise exchange process must be initiated within 3 days of receiving the order.
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Merchandise must be:
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Unworn
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Unaltered
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Undamaged
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Unused
Refund Process:
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Contact our customer service via email or phone to initiate the return.
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Provide details about the item and reason for return.
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We’ll guide you through the return process.
Exchange:
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We offer exchanges for items meeting the eligibility criteria.
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You can request store credit, a replacement item, or an item of equal or lesser value.
Prohibited Returns:
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Final sale items are not eligible for returns or exchanges.
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 3 days of the date you receive the product, and we will exchange only if the cases are strict. In addition, please note the following:
(i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return
i) customised items like dresses, lehenga, gowns etc. Half of the amount will be initiated if the product you recieve was unsatisfactory.
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Privacy Policy
This privacy policy (“Policy”) relates to the manner P7 INDIA (“we”, “us”, “our”) in which we use, handle and process the data that you provide us in connection with using the products or services we offer. By using this website or by availing goods or services offered by us, you agree to the terms and conditions of this Policy, and consent to our use, storage, disclosure, and transfer of your information or data in the manner described in this Policy. We are committed to ensuring that your privacy is protected in accordance with applicable laws and regulations. We urge you to acquaint yourself with this Policy to familiarize yourself with the manner in which your data is being handled by us.
P7 INDIA may change this Policy periodically and we urge you to check this page for the latest version of the Policy in order to keep yourself updated. What data is being collected We may collect the following information from you: Note Name Contact information including address and email address Demographic information or, preferences or interests Personal Data or Other information relevant/ required for providing the goods or services to you The meaning of Personal Data will be as defined under relevant Indian laws : Notwithstanding anything under this Policy as required under applicable Indian laws, we will not be storing any credit card, debit card or any other similar card data of yours. Please also note that all data or information collected from you will be strictly in accordance with applicable laws and guidelines. What we do with the data we gather We require this data to provide you with the goods or services offered by us including but not limited, for the below set out purposes: Internal record keeping. For improving our products or services.
For providing updates to you regarding our products or services including any special offers. To communicate information to you For internal training and quality assurance purposes Who do we share your data with We may share your information or data with: Third parties including our service providers in order to facilitate the provisions of goods or services to you, carry out your requests, respond to your queries, fulfil your orders or for other operational and business reasons. With our group companies (to the extent relevant) Our auditors or advisors to the extent required by them for performing their services Governmental bodies, regulatory authorities, law enforcement authorities pursuant to our legal obligations or compliance requirements. How we use cookies We use "cookies" to collect information and to better understand customer behaviour. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to avail our goods or services to the full extent. We do not control the use of cookies by third parties. The third party service providers have their own privacy policies addressing how they use such information. Your rights relating to your data Right to Review - You can review the data provided by you and can request us to correct or amend such data (to the extent feasible, as determined by us). That said, we will not be responsible for the authenticity of the data or information provided by you. Withdrawal of your Consent - You can choose not to provide your data, at any time while availing our goods or services or otherwise withdraw your consent provided to us earlier, in writing to our email ID: benthuiliupamei@gmail.comIn the event you choose to not provide or later withdraw your consent, we may not be able to provide you our services or goods.Please note that these rights are subject to our compliance with applicable laws. How long will we retain your information or data? We may retain your information or data (i) for as long as we are providing goods and services to you; and (ii) as permitted under applicable law, we may also retain your data or information even after you terminate the business relationship with us. However, we will process such information or data in accordance with applicable laws and this Policy. Data Security We will use commercially reasonable and legally required precautions to preserve the integrity and security of your information and data. Queries/ Grievance Officer For any queries, questions or grievances about this Policy, please contact us using the contact information provided on this website
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